Check out what our patients are saying about their 5-star experience with our amazing team!
Kortni T.
17:41 10 Oct 24
Super cool socks
Wendi H.
16:05 10 Oct 24
Dr. Ward and staff are top notch!I have loved my experience along the way.I would recommend them for your orthodontist needs. They work with you on the financial side and convenient appointment times.They remember your name right when you enter their door. You feel like family. Wonderful place to go!
dessa M.
20:43 09 Oct 24
Niles and Ward orthodontist has been amazing and very helpful. They take care of their patients in a timely manner and with a great attitude!
Emmalee B.
17:10 09 Oct 24
I love this place, everyone is so so nice and welcoming, its very clean, the workers are very gentle and talkative, this place makes the ortho/dentist less stressful and scary
Victoria K.
17:02 09 Oct 24
Soooo super friendly very clean
Robert S.
22:10 07 Oct 24
Dr Ward is amazing. As an adult with braces I have had a great experience here. My daughter is also having her braces done at the same time and they always line up our appointments to make sure we are doing less trips. I would highly recommend!
Rachel C.
22:33 26 Sep 24
We’ve had a great experience with Dr Ward and his team. My son gets great service, and his teeth are looking wonderful!
Jay M.
15:38 26 Sep 24
Such a great team at Ward. Our family has had such a great experience here with our kiddos. We highly recommend them!
Jill N.
23:45 23 Sep 24
Ward Family Orthodontics has been amazing through our whole process! Our daughter’s smile looks beautiful and we are so satisfied.
roxy S.
16:56 20 Sep 24
Very friendly staff. We loved Dr. Niles and Dr. Ward is a wonderful addition to the group.
McKaely H.
23:03 19 Sep 24
This is one of the best orthodontists in town. The staff is wonderful, and they have a very nice environment.
Mollie B.
22:06 18 Sep 24
Super friendly and honest.Always informative and works around your a schedule. Always prompt and professional
Katy N.
18:08 18 Sep 24
Came here as a child and I'm back as an adult to finish the process. Everyone here is friendly, knowledgeable, and makes the process an enjoyable experience. Thank you to the amazing team here!
Aurora B.
21:28 10 Sep 24
Really cool place, fixed my teeth
Zoey B.
21:27 10 Sep 24
My sister got her teeth fixed here and she looks fire now! They do awesome giveaways!
Chris and Tara Killgore and A.
18:05 05 Sep 24
Very friendly and helpful staff that listened to our needs and apprehensions and answered all of our questions. They are also prompt and efficient with their appointments.
Christina W.
17:21 29 Aug 24
We love award family orthodontics. Dr. Ward and all of his staff are so wonderful and always make it a great experience! Plus they are reasonably priced for orthodontic care.
Summer K. M.
22:14 19 Aug 24
We haven’t met one person who wasn’t wonderful and caring.
Autumn C.
23:10 07 Aug 24
Dr. Ward is so personable, the office is cheerful, and the staff is knowledgeable. We love going here!
Gary W.
00:48 31 Jul 24
Friendly, awesome, and skilled!(Did I mention friendly?)
Brandon F.
15:06 09 Jul 24
A fantastic team!Every time I came into the office I was impressed with how well the team works together. I always felt confident that I was in the right hands of an experienced team.
Max L.
21:10 05 Jul 24
Very happy with Dr. Ward and the team at Ward Orthodontics . Friendly and professional care . I see great results with my teeth . K Langenburg
Nichole P.
16:19 04 Jul 24
Very friendly staff. I’m so glad to have chose this orthodontist!!
Kenie P.
15:45 04 Jul 24
Dr. Niles and his staff are amazing. Super friendly, they are happy to explain every step so you understand and are comfortable. I would definitely recommend.
Elisa T.
16:51 24 Jun 24
Dr Ward and his staff are lovely and simply outstanding in their care. Just be sure to do your due diligence and ensure their office schedule works for you. No doctor on Fridays. They also book out far in advance.
Noel P.
18:57 13 Jun 24
Super friendly and informative staff, have made it a smooth experience
Jordy L.
01:59 04 Jun 24
Exceptional service here! They make you feel like family the minute you walk in and treat you as if you’re the only person they are treating! They leave ample time for you to ask questions! You leave feeling valued and well cared for with the care they provide with their words, smiles and work done in your mouth! Truly thankful ! 😌
TA B.
16:33 03 Jun 24
We are extremely happy with the experience we’ve had with Ward Family Orthodontics. My son got his braces here and they set up a payment plan, that worked for us. All the staff is always friendly and Dr. Ward is very personable and caring!
Kacey F.
15:49 03 Jun 24
My kids are always excited to go to their appointments. Everyone is so nice! My daughter’s teeth are looking beautiful and we are so excited to see the final results.
Greg O.
23:03 28 May 24
Really great place to get your Orthodontics done, Super kind and caring staff, great doctors really just a positive experience all around.
Becky D.
21:06 28 May 24
The team at Ward Family orthodontics is amazing. Everyone is so cheerful and kind. Their consults are free and the work they do is great. I was referred here and now I take my kids here for their ortho treatment. Highly recommend!
Marilyn K.
16:59 22 May 24
I was 55 when I got my braces on. I am a Realtor with fast past busy schedule and live 45 miles away. They were super accommodating. I’m very happy with the end result. They came off when originally predicted and no cost over run. First trip to dentist after they came off and dentist asked who did the ortho work. He said “they did a great job!” I agree!!
Kasondra C.
16:17 14 May 24
Professional, clean, quick, and so friendly!
Ashley M.
23:01 13 May 24
I love this office! My daughter is having such a great experience. The staff are wonderful and the orthodontist has done a fabulous hon straightening her teeth! I highly recommend this office!!
Emanuela S.
17:13 09 May 24
I am extremely pleased with Dr Ward and staff. Everyone is so nice, pleasant and kind. My jaw used to lock, and the right side of my head and face would hurt, and now after just two months it's way better. Woohoo!
Maya T.
15:52 09 May 24
Dr Ward is amazing with his patients. I have never seen a doctor relate so well with such ease. He even personally called to check up on how my son was feeling after starting Phase 2. I could not be more satisfied with the care we receive here!
Kathi-Jo K.
21:49 03 May 24
These are the nicest and most helpful people in town. They helped me finance my braces too with no trouble! Highly recommended!
Kj U.
17:08 02 May 24
Such a kind group of people! So helpful and in good spirits, always!
Spencer J.
15:50 02 May 24
A great practice with friendly staff and knowledgeable doctors. Despite being in my 30s while getting braces, I was always treated like any other patient. Would recommend to anyone, especially those needing braces later in life
Kayla J.
22:39 29 Apr 24
My daughter is usually pretty scared of anything to do with the dentist, we came to dr ward and all she wanted to do is tell jokes with him! He is so wonderful! I’m so glad we were able to find him!
Chelsea M.
19:36 29 Apr 24
Ward Orthodontics has been fantastic to my twin daughters. They started their braces journey a couple years ago and the team has been so helpful in each step. They always find a time to get them in if needed, are so welcoming, and have done an exceptional job caring for their smiles.
Katie G.
17:02 29 Apr 24
Dr. Ward takes his time with each of his patients. My son loves him!
Jesse K.
21:55 17 Apr 24
I cannot express how great of a job they have done to straighten my son’s teeth! They not only look amazing but my son has so much more confidence. Thank you Ward Family Orthodontics for changing my sons life!!!!
Alison G.
21:18 17 Apr 24
Niles and Ward Ortho is such a welcoming office! They are always so kind when we visit. Thank you for the 5 star customer service.
Augus S.
15:26 08 Apr 24
Super happy with all the work they have done for us. Thank you.
jeanne C.
18:54 04 Apr 24
I love this office! As an “ older adult” I didn’t relish the idea of wearing braces for a second time. However, this has turned out to be a great experience. The entire staff is professional, kind, and fun! They do excellent work and are attentive to every detail. I highly recommend them!
Josephine M.
23:05 03 Apr 24
Always friendly and professional. Clean and open spaces make you feel welcome and the staff seems to always remember the little details that make the experience less scary
D P
19:40 18 Mar 24
Both my children have beautiful smiles all thanks to Dr. Niles. Now it's my turn! Dr. Niles and Dr. Ward are professional and fun, with a great team to help you achieve your goals. The entire staff has been like family over the years. Friendly, clean, modern, and comfortable.
Adrian C.
16:42 18 Mar 24
Dr ward is a master at his craft, the facility and the whole place is very nice.
Prissila M.
16:41 18 Mar 24
The staff here is so friendly & always so helpful. Very welcoming environment.
Kiera K.
17:04 14 Mar 24
I always have a positive experience when I am at Dr. Ward’s office. The team seems to genuinely care about their patients.
Eli Valerio L.
23:47 04 Mar 24
Loved the experience
Christina N.
16:19 23 Feb 24
Very professional, gracious, willing and able to work around schedules, friendly.
Elizabeth A.
22:47 20 Feb 24
We currently have 3 kids in orthodontics with Dr Niles and Dr Ward. They love going to their office! The staff is kind and considerate with our kids. The office is super convenient which is helpful when you have 3 kids in braces at the same time! We will continue to refer friends!
Tamra A.
15:26 15 Feb 24
This place is neat, organized and well done, overall a 5/5
Nicole S.
17:58 13 Feb 24
Wonderful place lovely staff 10 out of 10 would definitely recommend
Erika F.
06:54 13 Feb 24
Down earth staff and welcoming. The Orthodontist Ward always ready to help my kiddo and make him comfortable and painless as possible. My boy loves every visit to earn wood coins and save for reward.
Angela G
19:05 12 Feb 24
We are repeat clients/patients, as our oldest son did treatment a few years ago, and now it's our youngest son's turn. Always a positive experience when our son has an appointment. Friendly, professional, and helpful staff, who always understand if we need to reschedule or make any changes. I like the incentives Dr. Ward's office offers with the tokens for being responsible with hygiene, etc. I am confident that our son will receive the treatment he needs to correct any of his mouth, jaw, teeth issues.
Weston Z.
22:29 07 Feb 24
Dr Niles and Dr Ward and all their staff are very friendly and professional. Very accommodating when scheduling appointments to work with your schedule
Isai G.
02:05 07 Feb 24
Fantastic service! Everyone is very friendly,knowledgeable, and efficient! Got my braces put on, and they made the process easy and explained everything in detail. Fantastic work.
B. G.
02:32 26 Jan 24
Dr. Ward made all the patients cookies during the ice storm and sent out the most caring text and Siera always remembers us, very impressed with the kindness in this group! My kiddo has been going for a year now and I’d highly recommend, the office staff is top notch!
Julie S.
02:41 23 Jan 24
Couldn’t be happier with the team and quality of care at Ward orthodontics!
Brittany P.
18:17 18 Jan 24
Niles and Ward are awesome at what they do. The whole staff us welcoming and it's always a pleasure to go in to their office.
Anonymous A.
09:02 12 Jan 24
Great experience from when you walk in to meeting with provider and financial team. No pressure and they listen to all your concern and needs!! Highly recommend!!!
Aaron N.
23:08 11 Jan 24
I couldn’t be happier with the outcome of going to Dr Nile and his team for my braces. I was so happy with how great everyone was and how my teeth turned out. Since I started going my wife and daughter has went and their teeth look amazing. My son is now going and seeing Dr Ward and he is a great addition to the team. I highly recommend this great team of people.
Dana A.
18:54 11 Jan 24
My dentist referred me to Dr. Niles because, in his experience, he is the best orthodontist in Eugene. I have to agree. My landscaper also chose him after researching all the top orthodontists in the area. I had a severe open bite that required over 2 and a half years of complicated procedures to correct but it was all worth it. He saved my teeth and jaws. I’m over 60 btw
Dakota H.
19:38 08 Jan 24
I’ve been going here for 10 years now or over and this place is absolutely amazing my teeth have became so much better than what they were and I have no one else to thank than this office. The staff is so sweet and amazing couldn’t ask for a better orthodontist
Erika S.
16:27 08 Jan 24
We have been very happy so far with my daughter's treatment and their ability to pivot with her changing needs. Very nice and feel like family.
E B.
22:29 12 Dec 23
I cannot say enough about how kind everyone is who works here. Orthodontics can be so stressful, and gentle and kind attitudes go a long way. My daughter really struggled to brush her teeth with braces and the staff brainstormed ideas with us without judgement and with understanding. I will miss coming here after her braces are off. ❤️
Kerry T.
19:46 05 Dec 23
They are always on time and everyone is always so nice and cheery towards me. I totally recommend to anyone in need of braces or any appliances.
Lindsay S.
20:01 30 Nov 23
Front desk staff is always friendly. I really enjoy the new Dr Ward
Renee M.
16:22 29 Nov 23
From the second you walk in… to the minute you leave everyone is so friendly! They’re great about answering all my questions… and are super accommodating when it comes to scheduling.
Heather Atchley G.
18:07 27 Nov 23
The best orthodontist office! I wouldn’t go anywhere else.
Amber M.
20:18 20 Nov 23
Best place to get the best care for all of your orthodontist needs. They have the best quality of customer service. Deb and Lucy are the best and it’s always great seeing them each visit. Any questions or concerns are addressed right then and there.
Elissa
23:04 14 Nov 23
They are so professional and easy to work with! I know that our son is receiving the absolute best care possible.
Iron Blue 8
23:35 08 Nov 23
My four kids and I have all been patients here- since the early 2000s. I have always been happy with the professionalism & respectfulness of all the staff- very kind & efficient! Appointments are always on time and it feels like they do quality work without extra time. Highly recommend these Orthodontists & the strong team!
Kendra B.
19:04 27 Oct 23
Fantastic, flexible and fun staff 🙂
Dallis R.
16:11 25 Oct 23
All three of my children have had braces and all at this office. We are always happily welcomed for every visit!
Kristin B.
14:37 25 Oct 23
Wonderful office. Everyone has been professional, prompt, and friendly! Always great with my kids. Highly recommend!
Jason R.
17:14 24 Oct 23
Amazing staff and customer service. Like a family more than a business.
Sara H
15:37 24 Oct 23
My son loves them here and he is a teenager! I love how. Communicate they were not just with me but him.
Julie B.
18:18 21 Oct 23
As someone who never thought they needed braces but life surprises you. The people here were nothing but helping, understanding and welcoming. They answered all my questions and made sure I had everything I needed throughout the whole process. I'm so grateful they were the ones I went through.
Brook R.
22:56 31 Jul 23
Great care, very responsive and professional. Never had a bad experience there.
MD
18:01 20 Feb 23
I have been coming to Dr. Niles for almost 5 years. Their staff and customer service is great.Dr. Niles, is all about customer service… Lori, Lucy and all the other staff really bends over backwards to take care of any issues that could arise. I appreciate all they have done for me and continue to do....You will to,Thank you, Mike
Sarah E.
19:12 18 Feb 20
I love Dr Niles and his staff. I am going on my last 5 weeks of treatment and my teeth look great! My before and after pictures are going to be amazing! Everyone is so nice here, I look forward to every visit.2/18/20 edit...DR Niles took my braces off today!! Best feeling in the world. For anyone looking for a FANTASTIC orthodontist, Dr Niles in Eugene is just the person who can help you achieve the highest possible cosmetic perfection. He is very attentive to every detail, and quite the perfectionist. I can't say enough good things about him and his staff. They're always so professional and everyone has always been so nice to me even when I ask dumb questions. 😂 I am so happy with the results, almost one year in braces and a year in a Herbst appliance before that, it's one of the best decisions I've ever made, even though it was a tough road being in my 30s with braces. You are never too old to get your bite aligned so you can chew and bite properly AND look good at the same time!
Leslie B.
22:11 22 Aug 19
I was extremely reluctant to start down the path or orthodontia for the second time in my life having had a horrible experience 40 plus years ago. I am so glad I did and that I was with Dr. Niles and his outstanding staff! They are wonderful: kind, understanding, professional, cheerful and positive throughout. They are also amazing at time management as my appointments were always on time and sometimes even a little early, even as a drop in for an adjustment. I recommend them highly.
Ron E.
14:28 19 Jan 19
Want to give a shout out to Dr. Niles and his team (this was a spontaneous review and not solicited). I have been practicing dentistry in town for 22 years and Dr. Niles and his team of caring professionals always go the extra mile to treat our patients with kindness while providing top-tier orthodontic care.
Ginger B.
06:19 08 Mar 18
Kind, patient and spent most time ever teaching me about my jaw problem.
Aaron L.
20:44 22 Feb 18
Dr. Niles and staff can only be described as EXCEPTIONAL! They over delivered on what they said they could do! I had severe jaw popping and pain when i arrived at their office. He quickly evaluated me and was certain he could help me. Just got my braces off last week... Boy what a difference! Not only is my jaw issue 100% resolved I now have beautiful straight teeth. I cannot thank you and your team enough!
